At wpshost, a premier web hosting service operated by WPS INFOTECH (having registered office at 14/3 Veer Maruti Nagar, Mhow, Indore, Madhya Pradesh, India - 453441), we believe in delivering stellar performance, ultra-fast NVMe storage, and round-the-clock technical support.
To ensure you have full confidence in partnering with us, we offer a comprehensive 30-Day Money-Back Guarantee on our standard hosting products. If our services do not meet your technical expectations or requirements within the first 30 calendar days from your original activation timestamp, you may request a 100% full refund of your hosting subscription fee.
Our Guarantee Promise: No hidden catches, no complex technical grilling, and no deceptive administrative cancellation charges. If you are eligible, we will honor your request promptly.
The 30-Day Money-Back Guarantee applies to first-time purchases of the following hosting plans across Monthly, Semi-Annual, Annual, Biennial, and Triennial billing cycles:
All shared hosting tiers (Starter, Professional, Business plans). Eligible for full 100% fee refund within 30 days of initial purchase.
All optimized WP hosting plans with LiteSpeed caching. Eligible for 100% fee refund within 30 calendar days.
High-speed redundant cloud hosting environments. 100% refund available within the initial 30-day window.
WHM Reseller packages for agencies. Eligible for 100% fee refund within 30 days of initial order date.
Certain services involve immediate, irreversible real-time third-party expenses, hardware reservations, or licensing disbursements incurred by wpshost. The following products are strictly non-refundable under any circumstance:
| Product / Service | Reason for Non-Refundability | Customer Protection |
|---|---|---|
| Domain Registrations & Transfers | Fees are remitted instantly to global registries (ICANN, NIXI, Verisign) and cannot be revoked or returned by registries. | You retain 100% ownership of your domain for the full year and can use it anywhere. |
| Dedicated Bare-Metal Servers | Physical server procurement, custom cabling, datacenter rack space reservation, and network port allocation. | High-performance hardware fully dedicated to your single workload. |
| Third-Party Software Licenses | cPanel/WHM, Plesk, LiteSpeed, CloudLinux, Softaculous, or Microsoft Windows Server licenses. | Direct license keys generated and billed to third-party vendors. |
| SSL Certificates | Once validated and issued by the Certificate Authority (Sectigo, DigiCert), cryptographic certs cannot be revoked for refund. | Valid for full term (1 year) across your web property. |
| Add-on Dedicated IPv4 Addresses | RIR (APNIC/ARIN) allocation costs and anti-blacklist scrubbing maintenance. | Dedicated clean IP assigned to your server. |
Because VPS nodes require dedicated CPU core reservation, fast NVMe block allocations, and instant IP routing, Virtual Private Servers (Linux & Windows VPS) carry a tailored 7-Day Evaluation Guarantee:
Domain name registrations are governed by strict international ICANN and ccTLD registry guidelines:
We maintain full transparency regarding where and when your refunded amount will arrive:
Refunds are remitted back to the original method used during checkout (UPI, Net Banking, Credit/Debit Card, or International Gateway).
5 to 7 Working Days (Bank Processing)Alternatively, clients can choose immediate credit to their wpshost Client Wallet to instantly purchase or renew any other product.
Instant (Within 1 Hour) + 5% Bonus CreditSubmitting a cancellation and refund request takes less than 2 minutes. Follow these simple steps:
Navigate to wpshost Client Area using your registered email and password.
Go to Services > My Services and click on the active hosting product you wish to cancel.
In the left sidebar, choose Request Cancellation, enter your brief feedback, and select Immediate Cancellation.
Submit a support ticket to the Billing Department mentioning your Invoice Number and preferred refund mode (Original Source vs. Account Credit).
We maintain an open, responsive billing desk to resolve any refund inquiry courteously and promptly. Customers are urged to contact us first before filing a third-party payment dispute:
The 30-Day Money-Back Guarantee is designed to protect legitimate customers trying our platform in good faith. Refunds will be immediately denied under the following circumstances:
If you have questions about invoice details, refund calculations, or service cancellations, our dedicated billing and customer success specialists are available 24/7/365:
